Mark Vlies

Results oriented experienced C level Customer Facing Technology Leader with International Vendor expertise. Extensive senior leadership experience in Pre Sales, Professional Services, Post Sales and Support Center operations. Remote leadership of culturally diverse teams across regionally distributed centers and geographically dispersed field teams. Act with the Sales organization to capture and secure recurring revenue business. Ability to quickly and effectively identify, develop and implement corporate vision and strategies converting them to operational tactics that grow and evolve the organization. Develop and implement operating metrics to deliver effective organization wide success. Increase effectiveness through structured change management as the organisation develops. Build Policies, Processes and Procedures to meet Strategic goals using ISO, ITIL and Six Sigma methodologies. Strong International technology business contacts across Europe, Africa and Asia. Training and development of technical staff from diverse cultures and backgrounds across the EMEA and APAC regions. A keen interest in people development to promote teamwork across the organization.